DISTANCE SALES AGREEMENT

1. PARTIES

This Agreement has entered into force upon the approval of the order placed via the website between the SELLER and the BUYER (Customer), whose information is provided below.

  • SELLER: AKTEX İPLİK KUMAŞ TEKSTİL SANAYİ VE TİCARET ANONİM ŞİRKETİ

  • Brand Name: RENNEWAY

  • Address: YEŞİLKÖY MAH. ATATÜRK CAD. EGS BUSİNESS PARK NO: 12 İÇ KAPI NO: 1 BAKIRKÖY/ İSTANBUL

  • E-mail: info@aktextekstil.com

2. SUBJECT OF THE AGREEMENT

The subject of this agreement is to determine the rights and obligations of the parties regarding the sale and delivery of yarn products (Open-End, Vortex, Recycle, Ring, Regular, etc.) ordered electronically by the BUYER through the Renneway website, in accordance with the Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts.

3. PRODUCT AND ORDER INFORMATION

The type, quantity, unit price, and payment details of the yarns subject to sale are valid as of the moment the order is finalized. In wholesale transactions, the technical specifications of the products (count, blend, twist, etc.) are as specified on the product page.

4. DELIVERY AND LOGISTICS

  • Products will be delivered to the address specified by the BUYER in the order form.

  • For domestic and global shipments, shipping/freight costs belong to the BUYER unless stated otherwise during the order process.

  • The delivery period for products in stock is a maximum of 30 days from the date of formal approval.

5. RIGHT OF WITHDRAWAL AND RETURN CONDITIONS
The BUYER has the right to withdraw from the contract within 14 days from the delivery of the product without giving any justification. However, the right of withdrawal cannot be exercised for custom-produced yarns manufactured or modified in line with the special requests of the BUYER (special colors, special blends, etc.). It is mandatory that the yarns to be returned are unused, their original packaging is intact, and they have not lost their commercial quality.
6. DEFECTIVE GOODS AND QUALITY STANDARDS

The SELLER is responsible for delivering the products in accordance with the specified technical characteristics (Open-End, Vortex, etc.) and free of defects. For visible damages noticed during delivery, a cargo report (damage assessment) must be filed. In case of a technical defect (strength, uniformity, etc.), an exchange or return process will be initiated following a sample analysis.

7. PAYMENT AND INVOICING

The order amount is collected via the payment methods offered on the website (Credit Card, EFT/Wire Transfer). The invoice is issued by AKTEX İPLİK KUMAŞ TEKSTİL SANAYİ VE TİCARET ANONİM ŞİRKETİ in the name of the BUYER and delivered digitally or physically.

8. AUTHORIZED COURTS

In disputes that may arise from the implementation of this agreement, Consumer Arbitration Committees are authorized up to the value declared annually by the Ministry of Customs and Trade; for disputes exceeding this value, the Consumer Courts and Execution Offices in the SELLER's place of residence are authorized.